Restaurants in Lane County, Oregon | Eugene Area Restaurant, Breweries, Distilleries & Wineries

功夫川菜

2560 Willamette St, Eugene, OR 97405, USA

About 功夫川菜

4.6 / 5

from reviews

Is this your business?

Weiwei
-
January 09, 2021

This is the Chinese Restaurant with the worst service attitude and the worst customer service experience I have never met. I call the phone and she tell me stop calling? Or go to another Chinese restaurant? ARE YOU KIDDING??? What kind of the restaurant said that to customer? It's incredible, and I will never ever visit this restaurant.

Quincy Reynolds
-
November 16, 2020

Never had their food but grabbing takeout took forever! No one picked up the phone when I arrived and I was waiting for over twenty minutes with no response. Must be understaffed because service it horrid!

Stephanie Lovell
-
September 14, 2020

Ordered for takeaway last week. Very easy to order over the phone and call when you’re there to pickup. Ordered the KungFu noodles, pig ear, cumin lamb, and the scallion pancake. Everything was absolutely delicious. Definitely worth checking out.

Ale Caribe
-
December 27, 2020

Amazing food, amazing service! I lived in New York, worked in kitchens for a while, grew up loving foods from all around the world. I’m a pescetarian and love Kung Fu Bistro, use to go there pre covid, and their service was excellent, especially Jack who always greeted you with a smile. The owner is super nice as well. Food is always always good, I’m happy they are doing good during these hard times. I feel other restaurants can learn from them. They keep serving food, just take out and always super busy and most importantly keep it safe for them and their customers. I absolutely love the vegetarian dishes but if I ate meat I’m sure I would love all dishes as well. I strongly recommend it! You should order in advance before they open and you will never regret it. Great portions, prices are reasonable. I love it!

Jamie Pallamino
-
November 29, 2020

Without a doubt, the worst customer service I’ve ever received. They do not answer phones and will send you straight to voicemail if you call more than once. When we finally did get ahold of someone and placed our order, we were placed on hold numerous times throughout the process. We arrived to pick up our order and called when we were outside (due to covid, this was the instructions provided by the establishment.) After waiting for 30 minutes, they answered and brought the food outside - which was incorrect. We attempted to make multiple phone calls and were ignored. Finally - someone came out and we attempted to discuss the issue with our order and were once again very rudely ignored while also giving us the “hand.” We ended up ordering from another local spot that luckily gave us instant and great service. They need to work on their to go method because it’s not working as-is.

功夫川菜

Our Address

2560 Willamette St, Eugene, OR 97405, USA

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(541) 688-2905

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