Applebee’s Grill + Bar
3026 Gateway St, Springfield, OR 97477, USA
Our Address
3026 Gateway St, Springfield, OR 97477, USA
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Love the food, but the service was even better! The waiter was nice and patient, and got our order exactly right. And the happy hour prices are amazing. Would recommend!
Very unprofessional staff! My husband and daughter went in around 7pm on 3.25.2021. The hostess said it would be an hour wait so we decided to leave. We saw another group with the same amount of people (3) go in and get instantly seated. I walked back in and asked if they were taking reservations as I was assuming that’s they reason they denied the table for us but gave it to another group. She said no- that’s the manager and their family so they get seated first! I was very shocked. I said so paying customers get turned away but the manager gets sat? That’s beyond ridiculous- a true manager should do what’s best for the company- and let customers eat! Will not be back!!
Standard Applebee's visit, right down to the inattentive server
Would have given a 5 star but their Perfect Margarita is no longer Perfect. Don know what they changed but it's not good, so probably won't go there anymore unless we here they've gone back to their old recipe. Food is good at both locations, Gateway and W.11th, but Half the reason we went there was the Perfect Margarita. No more ☹
Hostess was rude and placed us outside in the rain. Waitress was very helpful and delightful would recommend her anywhere. Would suggest to have somewhere outside out of the weather for older adults to wait outside under some type of cover.