This is our go-to hotel choice for Eugene. We've tried several other places here to save a few bucks but always end up regretting it. Best Western New Oregon staff have consistently treated us with kindness and respect, the rooms are always clean and the beds comfortable. Don't waste your time or money booking anywhere else.
I am beyond thrilled and Impressed with this place. All around it was great. The room was nice overlooking the little creek with ducks. I wish I knew the pool was opened we would have brought our suits. The to go breakfast was adorable. it was a microwaveable breakfast sandwich and yogurt which is simple but I loved it. We were able to do a load of laundry. We will definitely stay here again and reccomended to anyone travelin GB in the area.
Decent motel with decent to average prices. It is clean and the rooms are a decent size. The free breakfast is one of the best hotel breakfasts in town. The wifi works tremendously. But the BEST part about this place is the VENDING MACHINES, because they have a pretty large variety of choices and everything is MUCH MORE reasonably priced than your average vending machine. I was stoked about that.
The room was about average - clean enough. But staff was not easy to work with. They kept at me to keep my mask just so even though they weren't understanding what I was trying to say with the mask on. So I just slightly moved it off my lips to speak. With the shields & masks & sanitized pens, you would think they would feel safe enough to consider the customer's experience as being important as well.
This place was a mess. One of our towels was stained yellow. There were spiders in the room. They advertised our room as being very large, yet you run into furniture every time you turn around. There was very little water pressure in the shower and the water kept changing temperature to ice cold, then too hot, then back to where I had it set. Handicapped persons beware. The only access to the 2nd floor is stairs. The lighting in the room was dingy and dark. We can't imagine why this establishment has the ratings it has. We won't be returning.
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