**Update! 1/3/21 The Mgr reached out to me personally. Not many places do this anymore and I was really impressed. In addition, I received a letter of apology and a gift card to give these guys another try. Have to change my Star rating from 1 to 5. I feel like this place really cares and made things right. Way to go Buffalo Wild Wings! And thanks. We ordered Online about 2 months ago. After picking up in Springfield and driving back home to Eugene, we discovered that our order was messed up. I called to let them know and gave them the information and order #. I was told they were sorry (I spoke to the person that made the error) and we could come back down to make it right. I asked to speak to a Manager hoping they would offer us a gift card or something for their error. The Manager was very hurried with our conversation only offering "free sauce or fries" upon our next visit or we could come back down where they would make it right. We weren't about to drive all the way back to make our order right spending our time and gas on their mistake. Sorry, free sauce or fries not worth our time. I don't think we will be back.
Even though it's a chain type restaurant (so I came in with lower expectations) I was impressed with the speed of service and friendly staff. The wings were excellent and came out fast. I loved the Thai curry wings, the original buffalo and garlic parmesan were very good as well. Would have given 5 stars but the food was a little pricey for a chain. Will return for sports and wings.
Fantastic service and staff! They have such great systems in place for delivery! As a customer and a delivery driver I can say I have never eaten or delivered cold food! I rarely have to wait if at all to be addressed in the restaurant and I am always treated with respect!
It was great they have the best wings and me and my girlfriend loved them and would highly recommend eating here "buffalo wild wings rawrrr! -love team
Spicy garlic sauce is yummy tons of flavor. The lemon pepper sauce is also good. Mac and cheese is good,the sauce is made wirh an aged white cheddar.
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