Is this your business?
My favorite place to get Chinese food in Eugene!!! I’ve dined in multiple times, and ordered pickup more than multiple times!! Every time the Customer Service is exceptional, fast, and friendly! A lovely inviting atmosphere, calm, clean, comfy, well decorated small restaurant. Giant portions for reasonable prices, fresh ingredients, yummy flavors!! Best Crab Puffs in town!!! You won’t regret trying Chen’s Happy Garden! I just keep coming back, you should too!! Vegetarian options available!! I love Chen’s!! I also want to add, I was shocked to see some people give 2 or 3 star reviews. I read some recent negative reviews, and it seems people are attacking the lady who works here, for not being warm or inviting enough. I personally think that it’s rude of a customer to tear down a service provider’s personality, especially when their food was cooked to perfection, and the customer service is excellent in my opinion. Never a mistake, always fast, some of the best service at a restaurant I’ve had. To the people who attacked her personality— be respectful to the staff at this restaurant, and stop being so judgmental!! Ignore previous bad reviews, this place is great!!!
My husband and I frequent this place, it helps it's right down the street for sure but there food is pretty darn delicious as well. We have had a few things on the menu we were not fans of so it was a little bit trial and error to get what you are looking for, but we have our regulars now and LOVE this place. The portions are huge, for a very reasonable price. The service is quick and to the point, so don't get offended, as there service is still quite good but not overly friendly. Our favorites are the House low mein (which is loaded with like four kinds of meat) we usually ask light on the veggies and it's perfect, the lemon or orange chicken is fantastic, there crab wontons, and the pot stickers are also a must try. We are working our way through the rest of menu, but we order at least one of these items when we do order.
I don’t usually do this as I like supporting local businesses, but don’t go here. All the food is bad. The meat is really bad, tiny pieces, tiny portions, heaps of terrible veggies. Bad noodles, bad rice. They need to get better ingredients, or better cooks, or they will not survive as a restaurant no matter how charitable people are in a pandemic. 2 stars, at least it was cheap.
I don't know how many starts to give them after our experience. We ordered teryaki beef and orange chicken in person with the woman at the register. Well the orange chicken was not the best but okay. They gave us beef and broccoli instead of what we ordered. Barely any beef, all veggies. Paid 13 dollars for veggies I could cook at home. Called them to let them know and all she said was "I'll check with the cook.... He said he gave you teriyaki." We've had plenty of Chinese food in our life and know the difference between the dishes. I offered to bring it back and have her take a look. Long story short she didn't want to take it back nor offer any other solution. Be careful when you order, check your food before you leave!!!! Food was I guess alright 🤷♀️ could be better. The service was just bad. You be the judge.
Just picked up & thoroughly enjoying our meal. Thank you Chen's! Highly recommend this restaurant for a wonderful meal. Enjoy food for 2 meals!
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