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1190 W 6th Ave, Eugene, OR 97402, USA
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Very friendly desk staff. The room was fine, the bed was comfy and it was clean overall. A few minor oddities though. There was only one half of the toilet paper bracket in my room, so the roll was just sitting on top of the cistern. Then the stopper in the bathroom sink was stuck in the down (closed) position and when I tried to open it, I pulled the little tab off the top. Thankfully there were two sinks in the room, and the other one worked fine. I don't know if it's the case elsewhere in the motel, but they have these really harsh white lights in the rooms. That's a minor complaint though. Overall really good for the price! I had a nice stay for the one night I spent there as I was passing through Eugene
We had a pleasant stay at Econo Lodge. The king sized bed was comfortable and had the right amount of bedding, including a top sheet, a blanket and a lightweight bedspread, so that we weren't too hot or too cold. It was easily adjustable to our needs. The room was small, but was fine for our short stay. It was clean and I didn't notice any noise from the other rooms. We would stay there again.
No idea why people have left such bad reviews! The room was extremely nice and very clean! Entire staff were very friendly and helpful. The housekeeper kept up with everything and we stayed for 5 nights. Quiet motel, no ruckus from other guests or anything. Super nice bath/shower, the shower head has three settings which makes it very comfortable. No bugs, not even ants which infest almost everything in Eugene. I would also like to add, if you book a suite at an Econo Lodge, it’s not going to be like a suite in a Marriott. That’s why the prices are so low. We stayed in the suite room and it was very nice! Living room area with a couch and two queen beds as well as a microwave and a mini fridge!
We walked into our room here after checking in and walked straight back out and went and asked for a refund. What we noticed in the 10 seconds we were in it: a large black stain on the carpet that I can only assume was some kind of mold. The smell was unbearable. The air was thick and smelled like mold or some kind of mothballs combined with bleach. In the bathroom the towels had some yellow stains on them (yuck?!). How can you be charging rates like $200/night and cannot even afford clean linens. To top it off the manager has the audacity to state that she has "never had a complaint". I find that really hard to believe. I was prepared to stay in a budget hotel but not in something that wasn't safe or clean.
I stayed at this hotel on June 25th 2020 and had , hands down, the most unpleasant and unfair treatment I have ever received at a hotel. I had a friend help me bring my things into my room and with cleaning and moving out in the morning. She had her very well behaved service dog with her both times but they did not stay for more than 15 minutes either time. The room was left cleaner than it was when we checked in and we even tipped house keeping to be nice. I returned the keys and checked out at the appropriate time and was told nothing about the fact I was going to be charged 100 dollars for violating a no pet policy which was never explained to me. I was never told this because there was no legitimate reason for this charge. When I discovered the charge on my account I contacted the hotel and the lady I spoke with, who said she was the manager, refused to give me any info on the reason for the charge or to even give me her name. I was very reasonable in explaining the situation and she refused to speak, said I was abusing her, and just simply hung up the phone on me every time I tried to call and discuss this issue with her. This is childish behavior she is using to dodge answering my questions on the charge. All she said was I violated a no pet policy which was never explained to me. I would not recommend staying at this hotel to anyone. Rooms are very much in kept up and staff is shady , always looking for a way to con guests out of whatever money they can, and the rudest staff I have ever encountered. All front desk and management should either be retrained on how to offer actual customer service or they should be fired. Worst hotel experience ever.