Very nice and polite staff. The food took no time at all and we weren't charged extra for a substitution we requested on one of our orders. Very clean inside and always look forward to grabbing a quick and yummy dinner from them. If you order food early enough in the evening they might still have their awesome smoked pig available, it goes quick and there is a reason..yum!
I came in to order my food as a pick up, there was a lady paying at the register. Their system went down. Keep in mind there are 2 registers! At this time there were 2 of us waiting to order. Three employees were trying to figure out why the system was down, 2 were on the phone seeking help. No one was answering. Now there are 6 of us waiting to order, and it's been 10 mins. I'm sure there were a couple people in their lunch hour making they had limited time. I was in a hurry as well so I offered to pay for her food. I was told it's their system malfunction, not the customers card being declined. I can see that! Been watching and waiting! I told her I have cash and would like to pay for her food... the employee acted like it was an imposition for that. She would have to add the order back in etc. Really?! Ever heard of kindness? Helping someone? Putting someone else first, before yourself? The customer was appreciative, the employee was offended! Not sure i will go back after this, i have a hard time supporting idiots!!! If you don't have customer service skills, get a different job!
Food was excellent as always. Everything was fresh and tasted awesome. Only complaint is your parking lot, seems dimly lit like the owner of the property is using half dead candles from the depression era to light the exterior of your building Kudos to the staff putting up with Karen's and Ken's not tipping staff during COVID. Thanks for the great food. Karen and Ken, tip the damn staff.
Good food. Didn't die of covid-19 for some reason, so that's cool. Mostly rice with a side of rice and a little meat.
I love the food but it almost seems like I got roofied the last time at the one in Springfield on Olympic
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