Just like the the other fellow said I had issues with their outsourced Indian call center too. I could hardly understand them and he kept calling me Ma’am. I recommend pressing ‘5’ in order to skip the Indian call center and get someone at the local store to answer
I tried to call in an order (while already waiting in the parking lot) and I was having real trouble being able to understand whoever answered the phone, perhaps there was some mask interference, I’m not sure, but after asking twice for them to repeat themselves so I could try to decipher what they were asking, the phone just went to silent static as if the phone was set down. After two minutes of this and no response from the other end of the line, I walk in and no employee in sight is working, everyone is huddled up chatting and no visible human being on the phones. I have no idea what kind of answering system is in place at this location but my experience was not professional and there did not appear to be any leadership directing the employees. Definitely not the kind of experience that drives a customer back, especially for mediocre pizza priced at $17 for a large.
As much as I enjoy Papa John's, most of their pizzas are very good but the Philly cheese steak pizza is not. Steer clear of that one.
I've always enjoyed their pizza. Great value and good(but not the best) ingredients. I order frequently for work and they're always friendly.
Great people. Great deals. Awesome pizza.
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