I am so grateful for the attentive staff especially when they go to the extent of making the best accommodating extra mile in providing as much as possible to give a full service stay with not having compete control over the small things that are not working 100 percent of the time. I had to get some laundry done so that I could feel better when I feel when I had to go to a super important doctor's appointment. I was able to get a shower and wash my clothes at the hotels humble curiosity without having to pay for it. I was given permission to use the hotel's washer house keeping utilizes for the hotel linens. If you want to feel like you are a very important person to get extra attention to luxuries with the quality of a celebrity stretch in a way that is wonderfully made essential for satisfactory for the time you stay.
We had a great time staying here on new years! It was a good price, super friendly front desk lady, & my kids loved playing their Xbox all night! The room was beautiful, clean, & felt very welcoming. We'd definitely stay here again!
Very nice rooms. Free breakfast, jacuzzi tub in the room, really big flat-screen TV, plus a microwave & a mini fridge. All in all, a really great hotel!!
Called for a last minute trip Friday morning for arrival the same night and got booked in a jacuzzi room. Upon arrival location was bought out by the city! I called the same line I booked with and was told they would book me if the system allowed them to. Reassured me I wasn't wasn't charged and the reservation was canceled. I was told the hotel canceled the reservation. There was no phone call telling me the cancelation happened. Not helpful and was the worst experience! There was another couple dealing with the same thing! Absolutely ridiculous..... we had to pay almost double for another room. And they didn't even offer to help us find a new hotel...
Room was full of pot smoke it was so bad I was getting sick. It even had signs that indicate that someone broke into the room before. I complained and I was moved to another room and it had a slight pot smell but it was missing the couch lol. Loud cars and people in the parking lot all night long. Loud neighbors. The parking lot was super small and hard to park in. Old mattresses laying outside against the building. Worst hotel I have ever been to. Stay away
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