I travel for a living, and have spent time in the entire range of Marriott properties. This is one of my favourites. I come about once a year and this is the only place in Eugene I will stay now. Its clean, staff is courteous, even other longer stay guests are friendly, and the river walk is right across the street. Granted there are some unsavoury characters in the area but that's Eugene as a whole and doesn't reflect at all on the property itself. In a non covid world this place is also ideal to have one or two old friends from the UO days over for a laugh. The rooms are spacious and inviting. Love this spot 100%
Exceptional care by courteous staff both front and back. Breakfast was lacking, but all things considered. I'll probably be back.
My mother and sister were down from Seattle to visit so I went to see them here. The pool was clean, hotel was quiet and the Front desk staff was very friendly. Nice area.
The GM Colleen "my new best friend" and her super awesome staff Cassandra, Manny and Sara (front desk) to housekeeping and Maintenance they all rock. Because of Covid-19 its difficult to find a swimming pool that's open. We wanted to find a location within a days drive and most places didn't have open pools or they had a 15-minute limit or they we're too busy to answer any questions when I called. After 5 hours of discouragement I started to give up until I call this location and it was a breath of fresh air talking to Cassandra who could hear disparity in my voice but patiently listened and helped me plan our trip. That same evening we made it to the hotel and Manny had everything setup. The next morning I went to thank everyone and saw a pretty lady making mask for the employees. I asked who she was and it was the General Manager. What a awesome lady, she is very talented and down to earth. Over the few days we visited there she shared several travel experiences, shopping tips and discount resources to help during these difficult times. I can tell the GM cares and takes pride in her work....it shows in the pleasant spirit of her staff. It shows in the property. The rooms are very clean and doesn't have broken handles, missing kitchen utensils, stain on the carpet. They offer Togo breakfast that you select the night before and pick up in the morning. The property is slightly older and will soon get remodeled with newer decor but the current overall look and feel is very nice and well-maintained. No funny smells in the halls and the hallway carpet and walls are very clean, well lit and comfortable to be in. Workout room is modern and nice. They have 3 washing machines and 6 dryers. $1.50 for each machine oh and the dryer is 1hour not 30m like most places. They also have a anytime use BBQ Grill and a firepit.
Very clean and safe Residence Inn. Priced well for the area and still provided food to go which was welcomed. Order night before and get a To Go bag safely prepped.
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