Restaurants in Lane County, Oregon | Eugene Area Restaurant, Breweries, Distilleries & Wineries

Spice N Steam

165 W 11th Ave, Eugene, OR 97401, USA

About Spice N Steam

4.2 / 5

from reviews

Is this your business?

    Michal Otten
    -
    March 23, 2021

    My husband and I ate here twice during a recent trip - once for dinner and once for a dim sum brunch. We really enjoyed it both times. The Shanghai soup dumplings are fantastic, we ended up getting two orders because they were so good. The broth is flavorful and the meat is tender. We also really enjoyed the house special green beans and the XO radish patties. The steamed BBQ pork buns are smaller than I’ve had in the past but I enjoyed that because the ratio of bread to meat was better and they were really yummy. If I lived in Eugene, I’d be a regular and work my way through the menu because they have a lot of yummy sounding dishes.

    chris miller
    -
    March 23, 2021

    John was such a gracious host. The food was authentic and very delicious. Everything we tried was amazing and the drink selection was unmatched! They have the real taste of China here folks! My family and I will definitely be back.

    Jared Maida
    -
    March 22, 2021

    Tried their delivery service. Ran into a bit of a situation where our food was promised by a certain time and then said it was delivered, but no food was on the porch. So I waited twenty minutes and then tried to call, but their phone was having issues. I ended up sadly having to drive to the restaurant to check on my food. By the time I had arrived the food had apparently got to my house, but wasn't exactly warm. I informed them of the situation and the gentleman helping me explained how they were busy, had new employees, and apologized. He rectified the situation by giving us almost half off our order! This is how you do business. Accidents happen. Places get busy. Mistakes are made, but it is the places that empathize with the customer and handle the pressure and situation correctly that are impressive. The food was also good after a little reheating. Thank you all for making a slight bummer of a situation more acceptable. Respect. We will be back!

    Jeanine G
    -
    March 31, 2021

    The soup dumplings were okay. I ordered and paid for 2 orders of them and only got one. After traveling all day I didn’t want to deal with going back and getting my order corrected. Sesame balls were underdone. Schezuan dumplings could have used quite a bit more spice and a lot less cloves. The seaweed salad and shrimp dumpling were good.

    Michael Lawrence
    -
    April 08, 2021

    Been eating here for about 4 years now. The food quality has dropped lately. Last time I got shrimp dumplings they were hard. Another time my wife got a rubber band in her food. Last time they served me orange beef that was mostly fat and breading. Definitely not returning and I've spent thousands here. It's sad to see panda express even has better quality. As a Japanese man it saddens me to see the Asian community represented in this was. Truly disgraceful. I have lived in 4 states and the orange beef this is top 5 worst food I have ever had. Maybe something went wrong idk but it's been getting so bad I won't be returning.

    Spice N Steam

    Our Address

    165 W 11th Ave, Eugene, OR 97401, USA

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