Starbucks
2830 Willamette St, Eugene, OR 97405, USA
Our Address
2830 Willamette St, Eugene, OR 97405, USA
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I used to love going to this location, but today I was there and I placed my order, then sat down to wait for my drink. I knew the table was closed but I didn’t touch the table at all, just sat down on the stool to wait for my drink. Meanwhile, a woman walks up to the counter and FULLY takes her mask off at the register. No one said anything to her to put her mask on, but I got in trouble for sitting on a stool waiting for my drink with my mask on. Get your priorities straight.
I was just at your store, and the girl working the window was rude and nasty. We tipped really well. We asked for drink sleeves and a couple napkins. She gave us attitude and was rude. We are great customers, but we will not be back. We asked how her day was and she turned around and ignored us. She shouldn't be in customer service if she doesn't want to do it.
I’ve been going to this particular Starbucks for a while, there’s usually mediocre service although the workers are so unprofessional and rude. They have got my order wrong several times. I recommend just going to a different Starbucks.
I am such a loyal customer to this specific Starbucks. I am always frequently going to this location and always have had a great experience. Although, yesterday was a different story I had to come back to get my drinks remade and the girl working the window was very unprofessional and had an attitude. I asked her a very valid question regarding to give her my cups back to show I wasn’t trying to scam them. She told me “no just throw it away” which I was totally fine with doing however, I didn’t appreciate how she turned around talking to her colleagues and started making fun of my question mocking me and I heard the entire thing. That was ver unprofessional I don’t go to Starbucks for an attitude, I go there for my coffee and a great service. I don’t think people like that should work in customer service.
I had a very nice barista today in the drive thew. She was incredibly kind and it was a pleasant way to start my afternoon. Her name was Marie. Thank you.