So, so good. You taste the quality.
Whoever doesn't like the burgers here must be lacking tastebuds. Delicious!
Awful experience. Party of 6, spent $122 on burgers. Not that I mind, especially if the experience was good. This wasn't. Food was mediocre at best, and almost every item ordered was either incorrect or was shorted condiments (even when specific comments were on each item ordered, and in some cases items were charged add-ons). 3-4 mayos missing, ketchups missing, and for mustard all they give you are these little cups full of mustard seeds. One of my guests had a completely dry burger because there was nothing left to put on it. For $122, that's ridiculous. All of our drinks were missing as well. I called the restaurant right away to follow up...they answered "Off the Waffle!" and then seconds later "Oh...and TheseBurgers" as an afterthought. What restaurant are they, really? They said they didn't serve beverages anymore due to COVID and that'd I'd be refunded for the drinks. I was never told that upfront, and I never got a refund. Awful, awful, awful experience. They'll forever in my mind be THOSEburgers.
We tried Theseburgers special tonight..2 burgers and 2 beers for $25. Amazing deal...but the food is worth the regular price. All fresh ingredients...haven't been impressed with all ingredients included in a long time. Amazing bacon. Great portions. Wonderful staff. We will be becoming regulars for our burger craving for sure.
The only reason I'm rating two stars is due to the fact that I happened to get my lunch for free, using a limited-time promo code. Theseburgers is a concept added to the already-meh Off the Waffle, no doubt as a way to help sales after controversial remarks by the owner, paired with an ongoing pandemic, likely tanked sales. I ordered an "Off the burger" with tomato and a sunny-side up egg, opted for curbside pickup, and was promised an experience like no other. Each burger comes with a half-pound(!) of lemon-tinged fries. Upon arriving at the restaurant, in which absolutely nobody was socially distancing, my partner and I sat at an outside table after giving our names. We were told that our patties were just being dropped on the grill, despite putting in our order 30 minutes prior, and that it would be 5 minutes. I thanked them and let them know where we would be, and they nodded, and called another customer forward. 5 minutes came and went, and small delays are fine. It took nearly 20 minutes more to get our pre-placed order. My partner and I began the short 5-minute walk home, bags of food in hand. Upon opening the bag, I had noticed two things: first, the burger was not assembled. Second, this wasn't my burger. There was no tomato, and there was enough avocado on my burger to make a small side bowl of guacamole. The fries were limp and lukewarm, and barely tasted of anything but under-temp oil. The bun was steamed through and slightly damp, and the amount of produce was negligible. Theseburgers? Keep sourcing your beef from wherever it comes from. The patty was cooked just right, and was delicious. It's just too bad everything else was terrible.
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