Tru seems to be Hilton's new low budget/ hip/ young vibe hotel but has all of the comforts you'd expect. Smaller rooms nicely arranged, no frills but still comfortable. Water pressure and temperature were good in the bathroom, stall shower was big enough and the shower head was actually tall enough for my 6'2" husband with room to spare. Toiletries were very nice except for the fixed dispensers but that seems to be the way these days... Decent beds, soft linens, top blanket was a bit small for my kids to share comfortably but again, enough. Even rooms have a lovely view of the river but beware the road noise in the morning and the reasonably bright street lights by night, might be just the 2nd floor? Night security was visibly present so we had no problems with break ins. Staff was lovely.. Grab and go breakfast was tasty, maybe not as good as the hot breakfast they plan to have but still good. Water bottle filler and ice machine next to the gym were helpful. Lobby has great areas for hanging out, really impressive gym and a fun workspace. Very impressive in total!!
Spent two nights in two rooms at the Tru while visiting my dad. Appreciated the cleanliness of hotel and friendliness of all the staff. Front desk folks were pleasant, breakfast to-go boxes were nice (I do miss hot breakfast but understand why the change), and when we did have issue (one room's bed cover smelled like it wasn't fully dried after being laundered) the staff was super quick in replacing it. It would be nice if hotel had list of available delivery places in lobby or info in rooms. It was a bit rough finding delivery food when we first arrived (8pm) on our phones. There was also a lot of activity in the parking lot and our room was near an exit and we heard the door open and close throughout the stay of people going outside to smoke.
Fresh clean hotel! The soap and shampoos provided smell amazing. The staff was nice to get me a breakfast box even though I was a half hour late. Glad they are providing this safe alternative during covid. Safe area.
This place was ABSOLUTE heaven!!! I can't believe they don't have higher ratings! The room was fantastic. The bed was like sleeping on a cloud. It was seriously the best place I've stayed at ever.
The hotel was very clean and my whole family enjoyed it very much! Would definitely recommend to anyone. I will 100% stay here again!
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